 PRODUCTS SERVICES OTHERS 90% of the difference between outstanding and average leaders is linked to Emotional Intelligence. -
- Hay McBer Group |
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| E-LEARNING |
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In our effort to provide you with
state of the art, cost effective learning we are distributors
of CRK Interactive. Providing skills and improvement programs
that can assist you and your organization in optimizing and
improving your company's productivity. The learning programs
establish a solid foundation to support the on-going development
and implementation of your business strategies and tactics
necessary to meet your targets. Performance Leadership Tools
vast library of courses and support resources focus on common
business themes. All e-learning programs can be customized
to provide the right combination of training depth for your
needs. You may even blend different delivery modes - Classroom,
On-Line Classroom, and/or On-Line Self Paced (Web).
Most of these on-line courses offer CEU's (Continuing Education
Credit)
| Understanding
Behavioral Styles for Managers |
| Managerial relationships
often depend on adapting your managerial style. Being
able to quickly recognize a person's behavioral style
and interact appropriately are critical to this process.
Understanding Behavioral Styles for Managers shows you
how to recognize different behavior patterns, and develop
adaptive skills that increase your ability to communicate
successfully with others.
Product Price= $37.00
|
| click
here for more detail |
| Reinforcing
Your Understanding of Behavioral Styles for Managers |
| Managerial relationships
often depend on adapting your managerial style. Being
able to quickly recognize a person's behavioral style
and interact appropriately are critical to this process.
Understanding Behavioral Styles for Managers shows you
how to recognize different behavior patterns, and develop
adaptive skills that increase your ability to communicate
successfully with others.
Product Price=$20.00
|
| click
here for more detail |
| Understanding
Behavioral Styles for Customer Service |
Customer Service relationships
often depend on “getting off on the right foot”.
Being able to quickly recognize a person's behavioral
style and interact appropriately are critical to this
process. Understanding Behavioral Styles for Customer
Service shows you how to recognize different behavior
patterns, and develop adaptive skills that increase your
ability to communicate successfully with
others.
Product Price= $37.00
|
| click
here for more detail |
| Reinforcing
Your Understanding of Behavioral Styles for Customer Service |
| Customer Service relationships
often depend on “getting off on the right foot”.
Being able to quickly recognize a person's behavioral
style and interact appropriately are critical to this
process. Understanding Behavioral Styles for Customer
Service shows you how to recognize different behavior
patterns, and develop adaptive skills that increase your
ability to communicate successfully with others.
Product Price= $20.00
|
| click
here for more detail |
| Understanding
Behavioral Styles for Sales |
| Effective selling often
depends on “getting off on the right foot”.
Being able to quickly recognize a person's behavioral
style and interact appropriately are critical to this
process. Understanding Behavioral Styles for Sales shows
you how to recognize different behavior patterns, and
develop adaptive skills that increase your ability to
communicate successfully with others.
Product Price=$37.00
|
| click
here for more detail |
| Reinforcing
Your Understanding of Behavioral Styles for Sales |
| Effective selling often
depends on “getting off on the right foot”.
Being able to quickly recognize a person's behavioral
style and interact appropriately are critical to this
process. Understanding Behavioral Styles for Sales shows
you how to recognize different behavior patterns, and
develop adaptive skills that increase your ability to
communicate successfully with others.
Product Price= $20.00
|
| click
here for more detail |
| Understanding
Behavioral Styles for Teams |
Good teamwork often
depends on “getting off on the right foot”.
Being able to quickly recognize a person's behavioral
style and interact appropriately are critical to this
process. Understanding
Behavioral Styles for Teams shows you how to recognize
different behavior patterns, and develop adaptive skills
that increase your ability to communicate successfully
with others.
Product Price= $37.00
|
| click
here for more detail |
| Reinforcing
Your Understanding of Behavioral Styles For Teams |
| Good teamwork often
depends on “getting off on the right foot”.
Being able to quickly recognize a person's behavioral
style and interact appropriately are critical to this
process. Understanding Behavioral Styles for Teams shows
you how to recognize different behavior patterns, and
develop adaptive skills that increase your ability to
communicate successfully with others.
Product Price=$20.00
|
| click
here for more detail |
| Establishing
Credibility and Trust for Customer Service |
| Decisions to stay with
one vendor or supplier require all the people who come
in contact with the customer to establish some level of
credibility and trust. Establishing positive credibility
and trust allows customer service people a better opportunity
to create longer term business relationships. This course
will discuss what you can do to intentionally build trust
and confidence with your customers
Product Price= $37.00
|
| click
here for more detail |
| Managing
Performance Discussions |
| This course provides
a process to help managers have a discussion with an employee
when performance needs to improve. Key communication skills
are addressed, as well as a step-by-step outline for conducting
the discussion in a way that respects the individual,
and encourages him or her to take responsibility for improving
performance.
Product Price= $37.00
|
| click
here for more detail |
| Establishing
Credibility and Trust for Sales |
| Decisions to choose
a vendor or supplier require all the people who come in
contact with the client to establish some level of credibility
and trust. Establishing positive credibility and trust
allows sales people a better opportunity to create longer
term business relationships. This course will discuss
what you can do to intentionally build trust and confidence
with your clients.
Product Price=$37.00
|
| click
here for more detail |
| Customer
Focused Sales Interviews |
| In this course you will
learn professional sales interviewing techniques that
will help you establish credibility, qualify opportunities
more effectively, and discover a prospect's important
business needs, goals, priorities and personal win.
Product Price= $37.00
|
| click
here for more detail |
| Questions
Are The Answer for Customer Service |
| This course will provide
you with examples of good questions that you can use immediately
to get the information you need. You will learn the difference
between open-ended and closed-ended questions, and when
to use them. We'll discuss seven different types of questions
and how you can use each one.
Product Price=$37.00
|
| click
here for more detail |
| Questions
Are the Answer for Sales |
| This course will provide
you with examples of good questions that you can use immediately
to get the information you need. You will learn the difference
between open-ended and closed-ended questions, and when
to use them. We'll discuss seven different types of questions
and how you can use each one.
Product Price=$37.00
|
| click
here for more detail |
| Behavioral
Interviewing |
The purpose of this
course is to make the interviewing process easier, more
effective, and to provide you with the tools you need
to ask the right questions to better discover if your
candidate is the right person for the job.
Product Price= $37.00
|
| click here
for more detail |
| Territory
and Account Management |
In this course you will
learn the skills to: define your territory, understand
your customer base, prioritize your clients and prospects.
You will learn four-step method for managing your territory.
You will also learn how to protect that territory.
Product Price= $37.00
|
| click
here for more detail |
| Gaining
Commitments to Action/Closing |
In this course we will
discuss a variety of techniques for gaining little commitments
from a prospect to advance the sale. You will learn the
difference between low pressure and high pressure closing
styles, also, how to recognize buying signals from your
prospect, and how to deal with them. We will
see what closing method is most effective with different
personality styles. We will also discuss what to do if
the prospect says “no thanks” and how to overcome
objections when closing.
Product Price= $37.00
|
| click
here for more detail |
| Coaching |
In this course we will
identify and practice five (5) keys to your coaching success
and offer several important coaching tips. Through exercises
and case studies you will learn practical coaching skills
and when to use them.
Product Price= $37.00
|
| click here
for more detail |
| Win-Win
Negotiations |
| In this course we
examine the sales negotiation process and determine
the types of negotiations that cause people the most
difficulty. We practice an effective negotiation process
that will help you and your customer get to a win.
Product Price=$37.00
|
| click here
for more detail |
| Prospecting
to Create Interest |
| In this course, you
will learn how to leverage your past success and use
a system to identify, classify, and approach high level
people and new opportunities. We will also offer you
tips on creating internal advocates from existing clients.
We’ll practice how to qualify an opportunity and
how to plan ahead to get the most out of each client
meeting.
Product Price= $37.00
|
| click
here for more detail |
| Coaching
for Sales Managers |
| The responsibilities
of a sales manager or supervisor are varied. One responsibility
far too critical to delay or not focus on consistently
is your responsibility to coach people on your sales
team. In this course you will identify and practice
five (5) keys to your sales coaching success. Through
exercises and case studies you will learn practical
sales coaching skills and when as well as how to apply
them.
Product Price=$37.00
|
| click here
for more detail |
| Win-Win
Negotiations For Managers |
| In this course we
examine the negotiation process and determine the types
of negotiations that cause people the most difficulty.
You’ll review the strategies behind some common
negotiation tactics and learn to recognize the pitfalls
that you can avoid. You’ll practice an effective
negotiation process that will help you and the other
party get to a win/win.
Product Price= $37.00
|
| click
here for more detail |
| Sales
Training and Development Subscription |
| The Sales Training
Subscription gives every salesperson the potential to
leap to higher sales plateaus. How? By learning a comprehensive
set of basic skills and knowledge - the grounding they
need to sell successfully and consistently.
Includes 12 months access to the following courses:
* Understanding Behavioral Styles for Sales
* Establishing Credibility & Trust for Sales
* Questions Are The Answer for Sales
* Customer Focused Sales Interviews
* Overcoming All Objections
* Territory Management
* Prospecting to Create Interest
* Win-Win Negotiations
* Gaining Commitments to Action/Closing
Product Price= $159.00
Quantity Discounts Available
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| click
here for more detail |
| Customer
Service Training and Development Subscription |
| Customer Service
organizations that create positive customer relationships
will win in this new century. The Internet has impacted
every aspect of business - both domestically and globally.
Today, customers have fingertip access to a vast array
of resources that give them tremendous knowledge - and
power, including new and efficient ways to train Customer
Service representatives.
The potential for your Customer Service people to make
a real difference in every business is rising. The individual
representative holds extraordinary influence over the
customer's relationship with a company. Understanding
your customer, learning how to put the customer first,
and leveraging the potential that lies in every person
on your team that touches a customer is the winning
formula for the new century.
Includes 12 months access to seven on-line courses:
Product Price= $159.00
Quantity Discounts Available
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| click
here for more detail |
| Leadership Training and Development Subscription |
| Despite the massive
shifts in today's business landscape, one key success
factor remains constant: leadership. Unlocking the leadership
potential of your employees will drive your company
to leadership in its industry.
Includes 12 months access to six on-line courses
Product Price= $159.00
Quantity Discounts Available
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| click
here for more detail |
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