 PRODUCTS SERVICES OTHERS
90% of the difference between outstanding and average leaders is linked to Emotional Intelligence. -
- Hay McBer Group
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| E-LEARNING |
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| Handling
Customer Complaints |
| This course presents
a process for dealing with objections and complaints so
you can be effective and keep client relationships positive.
Price: $70.00
View
E-brochure
Click here for Free demo
http://www.crkilearn.com/promotions/012447536
Audience:
1. Customer Service/Care Professionals
2. Account Managers
3. Sales Professionals
4. Anyone working with customers
Includes 4 Lessons (Approx.
45 Minutes):
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How to Use This Course |
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Introduction |
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A Process for Overcoming Objections and Complaints |
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Reframing |
Associated Products:
Understanding Behavioral Styles for Sales On-line
Course
DiSCŪ Classic
DiSCŪ Classic (On-line)
DiSCŪ PPSS
DiSCŪ Sales Strategies Trainer's Kit
DiSCŪ Sales Strategies Participant's Manual
DiSCŪ Sales Action Planner
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Related Reports:
Handling Customer Complaints – E-Brochure
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