 PRODUCTS SERVICES OTHERS 90% of the difference between outstanding and average leaders is linked to Emotional Intelligence. -
- Hay McBer Group |
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Profiles |
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| DiSCŪ
Customer Service Action Planner |
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Product Price =$55.00
(Set of 10)
Online Version =$10.00(online)
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Increase customer satisfaction and service by identifying
your customers’ primary DiSCŪ Dimensions of
Behavior and their preferred approach to communication
and problem solving.
Use the DiSCŪ Customer Service Action Planner to identify
a customer's DiSCŪ behavioral style and develop appropriate
responses to better meet their needs.Then, use the information
to:
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increase customer satisfaction |
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address customer concerns |
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create a successful service plan |
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gain customer loyalty |
View
E-brochure
Associated Reports:
DiSCŪ Customer Service E-brochure
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Related Products:
Customer Service Training and Development
(Customer Subscription - One Year Membership)
Handling Customer Complaints (Self-Paced E-Learning
Course)
Establishing Credibility and Trust for Customer
Service (Self-Paced E-Learning Course)
Customer Focused Sales Interviews (Self-Paced E-Learning
Course)
Questions Are The Answer for Customer Service (Self-Paced
E-Learning Course)
Overcoming All Objections (Self-Paced E-Learning
Course)
Understanding Behavioral Styles for Customer Service
(Self-Paced E-Learning Course)
Reinforcing Your Understanding Of Behavioral Styles
for Customer Service (Self-Paced E-Learning Course)
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